Head Guide - Kruger National Park, South Africa - HotelJobs

HotelJobs

Verified Company

Kruger National Park, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Luxury game lodge in Kruger National Park is looking for a Head Guide to oversee their 3 lodges.

Training of guides and uplifting skills.
Ensure all guides licences and credentials are kept up to date
Ensure all firearms are maintained, registers updated, and comply to health and safety regulations and standards.
Ensure guides follow SOP's and perform according to standard.
Weekly meetings with guiding department, adhering to concession rules, especially regarding off road driving.
Ensure guest safety and satisfaction.
Meticulous in all aspects of managing the guiding department.
Manage, oversee, and discipline staff in the guiding department.
Staff training and development
All administrative duties pertaining to the guiding department.
Stock Controls: Responsible for all stock such as equipment, radios, vehicles, rifles, ammunition, first aid equipment with regular checks made to ensure serviceability, and monthly counts done.
Ensure that vehicles sent for services with and management thereof, including transfer vehicles and camp bakkies.
Follow up on Cartrack and monitor guides movement and speed.
Allocation of guides to daily game drives.
Daily Game Drives and Bush walks when needed
Rosters for guides.
Newsletters and assist with Social media and photography.
Perform duty manager shifts when necessary
Attend all managerial meetings
Set up of wildlife projects, surveys, and monitoring, for internal data collection to share amongst the guides and for use with monthly newsletters.
Conservation duties
Work with the concession manager and stand in when on off days.

Requirements:

At least 2 years in a Head Guide position, at a luxury 5* property
5 years plus experience at a 5* luxury property
Lead Trails (KNP proficiency will be an advantage)
ARH & Rifle Proficiency / SAPS Competency Certificate
Have thorough technical knowledge and understanding of vehicles, operations, and equipment. Strong mechanical background will be beneficial.
Valid Driver's license, PDP
First Aid Level 2 essential with Wilderness component
CATHSSETA / NDT Registered
Strong leadership, organization, and time management skills
Must be able to communicate well with guides and take charge of the department.
Guest centric, with the experience to ensure the guiding team provides a personalized and memorable experience for each guest.
Stable employment history and contactable reference

Department size: