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Customer Service Representative in Sandton - Shorza Ltd
Description
Shorza Ltd is currently seeking a Customer Service Representative to join our team based in Sandton.
The ideal candidate will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met efficiently.
**Job Requirements:**
- 2+ years of experience in sales, customer service, or a related field.
- Fluency in English, enabling effective communication with our diverse clientele.
- Experience with ticketing systems such as Zendesk, or a strong willingness to learn quickly.
- Ability to work in-office during UK hours, including night shifts.
- Self-management skills, with the ability to work independently as well as part of a team.
- Common sense and logical problem-solving skills to handle a high volume of phone calls throughout the day.
- Commitment to an interview, assessments, and psychometric testing.
**About the Role:**
This role offers a unique opportunity for personal and professional growth within a vibrant, supportive team that values your contributions.
We are offering a competitive salary of R250,000 - R350,000 per annum, depending on experience, to successful candidates. If you are a motivated individual looking for a new challenge, please apply.
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