Human Resource Business Partner - Durban, South Africa - Talksure

Talksure
Talksure
Verified Company
Durban, South Africa

1 month ago

Thabo Mthembu

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Thabo Mthembu

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Description

MAIN PURPOSE OF THE ROLE

DUTIES AND RESPONSIBILITIES

Provide support to managers and employees.

  • Guide managers on managing poor performance within their teams in line with company policy and best practice, provide coaching tips and guidance on how to give feedback.
  • Promote employee wellbeing and provide professional HR advice on a broad range of people issues to ensure a climate of high performance and positive morale.
  • Provide basic counselling to staff.
  • Conduct training on company policies and procedures.
  • Provide ongoing support and assistance to the HR Manager.
  • Drive diversity management around business objectives
  • Draft or update policies and procedures for HRM approval.
  • Drive a positive and accountable culture within the business.

Disciplinary Processes

  • Provide HR support, advice and recommendations pertaining to grievance and disciplinary measures.
  • Provide an HR presence during investigatory meetings and disciplinary hearings.
  • Investigate misconduct and noncompliance cases.
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Administration

  • Manage contracts of employment and induction / onboarding,
  • Follow up on and manage probationary periods and fixed term contracts of employment,
  • Compile monthly HR reports,
  • Analyse monthly reports to identify trends and patterns,
  • Process purchase orders and payments via procurement and finance systems
  • Update workforce / manpower plans
  • Conduct Exit Interviews
  • Manage HRMS input and employee documentation,
  • Organise meetings and appointments.
  • General office administrative functions.

CCMA

  • Provide company representation at CCMA

QUALIFICATIONS AND EXPERIENCE REQUIRED

  • HR Degree or 3year HR Diploma.
  • Minimum
    35 years HR experience in the various fields of human resources as an
    HRBP or HR Practitioner:
  • Must have worked in a
    high-volume environment.
  • Proven record of successful delivery of HR projects.
  • Working and sound knowledge of employee relations.
  • Must have
    represented the business at CCMA:
  • Contact centre industry experience is an added advantage.

BEHAVIOURAL AND COMPETENCY REQUIRED

  • Ability to communicate effectively verbally and in writing, in English,
  • Innovative
  • Organized
  • Credible
  • Ethical
  • Influential
  • Honest
  • Analytical and detail orientated,
  • Able to work under pressure, manage time and resources.
  • Professional
  • Deadline driven,
  • Compliant
  • Friendly
  • Patient and tolerant
  • Accountable

Salary:
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