Customer Experience Specialist
1 month ago
Job summary
This is a rare opportunity to be one of the first members of a new Customer Experience Specialist team.We're offering a new type of experience for our patients and you'll play an exciting role in helping us build our patient experience tools and processes from scratch.
Responsibilities
- Helping solve our patient problems with world class service when they get in touch
- Being the voice of Voy and working with patients to help guide them through their journey.
- Working closely with various teams to make sure we're unblocking any potential barriers patients may face
- Creating and improving processes that allow us to help patients in the most effective way possible
Job description
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