- Coordinate the ordering, stocking, and selling of spare parts to meet customer demand without excess stock.
- Implement and manage inventory control systems to track parts turnover and adjust stock levels accordingly.
- Oversee goods receiving and dispatch, ensuring correct paperwork and timely movement.
- Pick, pack, and dispatch customer orders accurately using designated software.
- Train and supervise parts department staff, assigning tasks and evaluating performance for excellent customer service and efficiency.
- Collaborate with the service department for timely part sourcing and delivery.
- Maintain relationships with the buying and shipping departments for acceptable delivery schedules.
- Resolve customer inquiries and complaints regarding parts availability, pricing, and warranty issues.
- Analyse reports on parts department performance, including sales, inventory levels, and profitability.
- Organise physical inventory counts and audits to ensure accurate stock levels.
- A matric certificate or equivalent diploma is essential.
- Experience and technical knowledge in a parts store or relevant qualifications are required.
- Numerical and analytical skills are necessary.
- Education in business management, logistics, inventory management, customer service, or electromechanical technology is advantageous.
- Candidates should be mature and able to work under pressure.
- Strong collaboration and communication skills are essential for stakeholder engagement.
- Computer skills are required for effective software usage.
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Assistant Manager Johannesburg, South Africa - The Focus Group

5 days ago

Description
Assistant Spares Manager
The Assistant Spares Manager plays a vital role in the stores department, supporting the Spares Manager in overseeing inventory management and parts ordering. This position ensures efficient workflow, guaranteeing that spare parts are readily available for sales, service repairs, or internal use.
CORE FUNCTIONS:
REPORTING STRUCTURE:
Reports to the Spares Manager.
QUALIFICATIONS AND EXPERIENCE:
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