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  • Data Center Specialist - Johannesburg - Boardroom Appointments

    Boardroom Appointments
    Boardroom Appointments Johannesburg

    2 weeks ago

    Boardroom Appointments background
    Description

    About the Data Center Specialist - Cloud Continuity Role

    This key position focuses on evaluating, optimizing and standardizing managed Azure and Continuity services. It enables operational teams to effectively deliver required service levels and optimizes services proactively.

    The specialist resolves major incidents escalated from operational teams, logs vendor calls when necessary, and performs due diligence to ensure services are scoped correctly, risks are highlighted to the business, and successfully transitioned to operational teams.

    Duties and Responsibilities

    • Collaborate with customers to understand business objectives and define solutions that meet those objectives.
    • Propose optimized cloud designs based on different attributes for Continuity application availability, scalability.
    • Work in Agile/DevOps environments with continuous integration, deployment, and application lifecycle management.
    • Contribute to vendor management and support service delivery by providing service architecture.
    • Review and improve current client deployments to align platforms with best practices and ensure quality of Technical Maturity in customer environments.
    • Build support and growth models for Managed Services engineers to ensure tools are used correctly.
    • Assist in building client solutions and provide input to proposals and designs.
    • Review client solutions and sign off project handovers to operational teams.
    • Whiteboard and workshop solutions with colleagues and customers.
    • Possess a growth mindset, willing to grow, expand, and learn new skills.
    • Develop and execute a Managed Service design approach resulting in a consolidated statement of requirements.
    • Collaborate and communicate ideas to team members, clients, and vendors to lead, take ownership, and manage solution implementation.
    • Design innovative, value-add solutions for clients.
    • Keep abreast of market trends and survey the marketplace for solution insights, new vendors, and methods.
    • Perform performance tuning of cloud-based applications for best performance.
    • Experience in defining and implementing Hybrid scenarios with workloads shared across on-premise and Microsoft Azure environments.
    • Collaborate with customers for quick technical assessments and proposal development for leveraging Azure platform services.

    Qualifications and Experience

    • Minimum 5+ years of experience supporting enterprise-scale backup systems with a thorough understanding of system backup and recovery methods.
    • Minimum 5+ years of experience creating, maintaining, and following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
    • In-depth understanding of commercial backup offerings from major vendors such as Veritas NetBackup, Commvault, Veeam, etc.
    • Backup technology certifications: Specialist or higher in at least two backup technologies.
    • Experience with various Microsoft Server Operating Systems.
    • Experience with VMware virtualization technologies and principles.
    • Experience with storage area network technologies.
    • Experience with Active Directory, DNS, DHCP.
    • Good understanding of Azure IaaS, PaaS, and SaaS offerings, capabilities, and limitations.
    • Must be certified in Microsoft Azure AZ900 (Fundamentals) and AZ104 (Administration).
    • Certification in AZ304 and AZ305 (Architecture solutions) is advantageous.
    • Certification in AZ500 (Security) is advantageous.

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