Debtors Clerk - Fourways, South Africa - Networth Appointments
Description
Debtors Clerk required. To start as soon possible.
Requirements:
- Matric
- Degree or Diploma in finance
- Must have worked on accounting packages. (Pastel or SAP etc.)
- 5 + years of experience in collections
- High level capability on Excel
- Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Basic understanding of and/or ability to quickly learn company product codes and terminology.
- Good analytical skills and ability to make sound judgments relative to debt.
- Good negotiation and persuasion skills.
- Team player / work with sales managers & other colleagues
- Good Time
- Management skills.
- Great interpersonal and communication skills.
- Good customer service.
Duties:
- Manage debtors books
- Receive payments
- Create new debtors accounts
- Recover unpaid accounts
- Keep tracking outstanding debts
- Locate and contact debtors.
- Negotiate payoff deadlines and payment plans.
- Handle customers' questions or complaints.
- Identify gaps in the system and recommend solutions.
- Build trust with debtors.
- Update account status and database regularly.
- Comply with requirements when legal action is unavoidable.
- Updating of customer accounts
- Cash forecasting
- Uploading remittances
- Sending out statements to customers
- Managing queries
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