Compliance Operations Officer - Durban - Armstrong Appointments

    Armstrong Appointments
    Armstrong Appointments Durban

    2 weeks ago

    Armstrong Appointments background
    Description

    Main Job Functions

    To ensure accurate onboarding of customers for all branches, taking into account FICA, regulatory, and other requirements as per the bank's documented policies and procedures. Provide exceptional service to branches and customers.

    Customer Onboarding

    Review and approve customer account opening documentation in the system.

    Verify that all information captured on the system matches source documents.

    Ensure correct and clear documents are scanned before approval.

    Maintain strict adherence to FICA policies and procedures.

    Conduct watchlist screening checks and verify clearance.

    Adhere to turnaround times when approving accounts.

    Review and approve digital banking profiles when required.

    Approve linking of transactional banking accounts.

    Approve password changes.

    Approve device linking.

    Approve customer linking.

    Contact customers for verification checks.

    Administration

    Address and assist with Branch FICA queries.

    Attend to ad hoc administration tasks as needed.

    Requirements

    Matric or Certificate in Banking or similar qualification.

    Preferred Experience

    Minimum 1 year of experience in a similar position.

    Knowledge Required

    Excellent understanding of FICA.

    Familiarity with Microsoft Office 365.

    Working Hours and Notice Period

    The position requires working alternate Saturdays.

    The notice period for termination is 3 calendar months.

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