Customer Experience Agent - City of Johannesburg

The · CX Agent · will help manage customer communication including complaints from different channels by providing exceptional service to every customer at every touchpoint within the Averda customer journey.The agent will ensure that every interaction is a chance for us to wow a ...

JOB DESCRIPTION: · The Roadside Agents will be liable to get clients off the road ASAP as well as arranging for a service provider to tow the vehicle to the closest dealership. · The agents will also be responsible for assisting clients with a lock smith, tyre change, fuel delive ...

The Agency Banking Manager is responsible for building launching and scaling MaxiCash's Agency Banking Network across South Africa. · Bachelor’s degree in Business Finance Marketing or related field (advantage) · 2+ years experience in sales/distribution/network management · ...

Manage and administer dialer systems within call centre to optimise call campaigns. · ...

Design multi-agent autonomous AI systems that can reason plan delegate and operate with minimal human intervention. · ...

PRIMARY PURPOSE · The Travel Designer is responsible for generating and growing sales by securing, costing, and presenting journeys to our Sales agents accurately, efficiently, and timeously. To be equally invested in the "win" of each booking. The role requires a strong focus on ...

PRIMARY PURPOSE · The Travel Designer is responsible for generating and growing sales by securing, costing, and presenting journeys to our Sales agents accurately, efficiently, and timeously. To be equally invested in the "win" of each booking. The role requires a strong focus on ...

Our client in the Information Technology industry is currently looking for an Intermediate Travel Designer, · Detailed Responsibilities: Develop relationships with Agents: · Liaise with the Reservations Manager on sales potential and any development on the agent relationship for ...

We are looking for an Intermediate Travel Designer in West Lake, Cape Town. The successful candidate will develop relationships with agents, liaise with reservations managers, and design guest journeys. · Detailed Responsibilities: · Keep Agents' booking information updated in th ...

We are seeking a Junior Site Agent with 3+ years experience in earthworks and road construction. ...

The Quality Assurance (QA) Agent is responsible for monitoring evaluating improving the quality of customer interactions within contact centre ensuring agents adhere to scripts processes compliance requirements while maintaining high levels of professionalism accuracy customer sa ...

Jem is hiring two Product Engineers to build AI-native systems, lead technical workstreams with enterprise customers, and ship production features that directly impact our platform and customers. · ...

+Job Summary · Jem is looking for 2 product engineers who can build AI-native systems, lead technical conversations with enterprise clients and ship features that genuinely move the needle. · +ResponsibilitiesBuild AI-powered conversational systems while also owning the platform ...

Purpose of the Role: · As a Quality Assurance Agent, your mission is to protect and elevate every customer experience, ensuring every interaction reflects the care, trust, and excellence we promise. You will be the guardian of our standards, the coach who helps agents shine, and ...

We are seeking an experienced Property Bookkeeper to join a property managing agent. · ...

We are appointing Site Agents for ongoing building and infrastructure projects across Johannesburg. · Minimum 5 years' experience as a Site Agent on building and/or civil projects required. Relevant construction qualification (Diploma / NQF or similar) also necessary. ...

We are seeking Call Centre Customer Service Agents to join our team. · ...

· Our Client a well established Engineering Firm in Roodepoort, Johannesburg West Rand is seeking the services of an Occupational Health and Safety Agent (Pr.CHSA) · The objective is to appoint a professional registered SACPCMP Health and Safety Agent (CHSA) with a minimum of 7 ...

Create a positive working environment that motivates agents to perform at the required levels of service. · Monitor agent activities and call center queues, while escalating any system errors to the appropriate stakeholders. · ...

An Affordability Review Agent is responsible for examining loan applications for completeness accuracy or conformance to business standards. · ...