Food and Beverage Services - Durban, South Africa - Feedem Recruitment

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    Description

    Food and Beverage Services (NQF 4) KwaZulu Natal - Durban

    12 months (starting approx 1 July 2024)

    This programme is perfect for unemployed South African youth (18-28 years) with a passion for the hospitality industry. Do you love working with people and want a solid understanding of food-and-beverage operations? This programme combines all the essentials of food and drink preparation, service and supervision with aspects like customer relations, personal development and effective communication.

    Modules include:

    Provide Customer Service

    Describe layout, services and facilities of the organisation

    Describe the sectors of the Hospitality, Travel & Tourism Industries

    Maintain health, hygiene and a professional appearance

    Display Cultural Awareness in Dealing with Customers and Colleagues

    Communicate Verbally

    Maintain Effective Working Relationships with Other Members of Staff

    Prepare and clear areas for table service

    Prepare and clear areas for table service

    Provide a table drink service

    Maintain the drink service

    Provide a table service

    Maintain the table service

    Handle and store cleaning equipment and materials

    Handle and dispose of waste

    Clean and store glassware

    Clean and restock drinks machines/equipment

    Provide a carvery/buffet service

    Monitor customer satisfaction

    Prepare, service and clear function rooms

    Supervise the running of a function

    Serve bottled wine

    Recommend, present and serve wines

    Prepare and serve spirits and liqueurs

    Maintain the receipt, storage and issue of goods

    Maintain the cleaning programme for own area of responsibility