Digital Project Manager - Cape Town, South Africa - Incubeta

Incubeta

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

The role of Digital Project Manager within Incubeta is to facilitate the requirements of the client, by managing the end to end project management process whilst tracking the output of the practitioners across all the Incubeta solutions (Media, Creative and Technology) to ensure all projects are delivered on time, within budget whilst meeting standards and client goals.

The Digital Project Manager is ultimately responsible for the project planning and management thereof including the risk management as well as the internal and external stakeholder management for all projects.

Place Within Organisation:

Direct Report to the Project Management Team Lead and Client Service Lead
Indirect report to Account Manager/Account Director on client deliverables
Drive project collaboration (often across multiproject workstreams) between Team Leads, Client and Operational teams

Tasks & Responsibilities:

Taking ownership of project needs in line with the Client's strategy, ensuring that they are facilitated through to completion within the required time frame and budgets
Responsible for accurate scoping, production of project documentation, such as statements of work, project plan deliverables and requirements, cost estimates, identifying correct resources with associated costs/time efforts
You'll be working with a variety of individuals and teams internally (Media Managers, Analytics team, Solution Consultants, Creative Team and SEO Analysts)
Be the custodian of the change management process. i.e. identifying scope creep and ensuring any changes/new requirements are documented, agreed in writing and updated into the existing project plan
Provide project management support to the client from initial briefing and scoping phase, through to planning, estimating and budgeting, resource scheduling, against SLA's and full implementation of the project plan
Clientfacing: responsible for internal and external meetings relevant to project checkins and milestones
Producing appropriate documentation in support of digital projects including resourcing plans, risk and issue logs, functional and technical specifications, and regular project / client and budget reports
Deliver operational excellence with the ability to anticipate potential issues and dependencies, highlight project risks, manage and change against any business and technical requirements by effectively suggesting solutions or contingency plans at the appropriate stage of projects
Ability to schedule, track and prioritize the work correctly against critical deadlines and milestones
Effectively communicate the project status to both internal and external stakeholders during meetings, working through project timelines and key stakeholder deliverables.
Ensure tasks, jobs and costs are set up correctly within the internal trafficking and timekeeping tools, and therefore resource and client profitability can be reported accurately
Optimizing and improving project management processes and the overall approach where necessary to find efficiency
Responsible for managing projects on time and within budget
Constantly improve existing processes and workflows

Knowledge And Experience:

Imperative Skills_
Client management must be committed to maintaining good customer relationships
Excellent organizational skills and ability to manage time and tasks well, ensuring projects are delivered on time and in budget
Ability to coordinate multiple projects
Strong communication skills and diplomacy must be able to have hard conversations at the right time
Attention to detail, strict / high standard of output deliveries
Ability to work under pressure
Sound administrative skills and good analytical, documentation and reporting abilities
Experience in daily and longterm planning techniques and resourcing across a combination of internal and external teams
Understand and estimate the effort needed to deliver the project
Risk management and problem solving, the ability to identify risks and communicate potential solutions in an appropriate manner
Qualification And Experience_
Minimum of 23 years Marketing agency related working experience
Experience in Digital Project Management or related field
Highly computer literate (Microsoft Office Word and G-Suite)
Advantages_
A thorough understanding of the wider digital marketing mix
Practical experience and understanding of specific digital service within our Incubeta Solutions (e.g. Paid and Earned Media, Analytics implementations, SEO, Creative and different media platforms)
Soft Skills_
Strong communication skills, dealing with stakeholders at all levels
Great eye for detail and methodical process focused
Good negotiation skills
Ability to see the big picture and identify interdependencies that need to be managed
Good interpersonal skills
Systematic and integrated thinking
Analytical and conceptual ability
Effective time manageme