Quality Controller - Kloof, South Africa - Monitor Administrators (Pty) Ltd
1 week ago
Description
To oversee the quality of phone calls to clients, to integrate processes between various Monitor divisions and manage Monitors various social media platforms.
Represent the Monitor brand on various social media platforms whilst maintaining Monitor's various platforms and image.
Identify measures to improve the customer experience when dealing with Monitor staff and advise of corrective action measures where concerns are detected.
Maintain Business Partner register and database.
System Efficiencies - code creation
Job Type:
Permanent
Application Question(s):
- Excellent communication skills able to speak, read and write English fluently.
- Highly computer literate on MS Word and Excel.
- Analytical with brilliant attention to detail.
Education:
- High School (matric) (required)
Experience:
- Administrative: 2 years (required)
- Insurance: 2 years (required)
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