Customer Service - Krugersdorp - beBee Professionals

    beBee Professionals
    beBee Professionals Krugersdorp

    1 week ago

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    Freelance Human Resources
    Description

    Job Title: Customer Service & Account Management Specialist

    Location: Krugersdorp

    Description:

    We are seeking a skilled and experienced professional to join our team in providing exceptional customer service and account management to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and managing customer accounts.

    The ideal candidate should possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. A minimum of 3 years of experience in customer service and account management is required.

    Responsibilities:

    • Provide exceptional customer service and support to clients
    • Respond to customer inquiries and resolve complaints in a timely and professional manner
    • Manage customer accounts and maintain accurate records
    • Work closely with the sales team to ensure seamless delivery of services

    Requirements:

    • 3+ years of experience in customer service and account management
    • Excellent communication and problem-solving skills
    • Ability to work independently and as part of a team

    Estimated Salary: R250,000 - R350,000 per annum

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