Editorial Coordinator - Content Review Specialist - Cape Town - Persona Staff

    Persona Staff
    Persona Staff Cape Town

    1 month ago

    Persona Staff background
    Description

    Editorial Coordinator Job Description



    At Persona Staff, we are seeking a highly organized and detail-oriented Editorial Coordinator to join our team. As an Editorial Coordinator, you will be responsible for conducting initial manuscript quality and permission checks, implementing checks on various process points and documents, and applying standard procedures to enhance customer experience.



    Responsibilities:




    • Conduct initial manuscript quality and permission checks

    • Implement checks on various process points and documents

    • Apply standard procedures to enhance customer experience

    • Transmit actions, tasks, or decisions from the Editor-in-Chief/Commissioning Editor/Section Editor/Guest Editors onto the workflow management system

    • Monitor timeliness of work/task against average desired timelines and take corrective action to resolve delays

    • Transfer, apply versioning, and maintain sound record-keeping on electronic documents at various process points

    • Liaise with authors, editors, and reviewers and provide support with publishing-related queries on using and navigating the workflow management system, as well as managing the online submission system and inbox



    Requirements:




    • A relevant undergraduate degree, e.g., bachelor's degree in English and Linguistics

    • Customer Service experience

    • Strong communication skills - both written and verbal

    • Excellent English (read, write, understand, and speak) language skills are a requirement

    • Good language skills in any of the following official South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, Setswana (understand and read)

    • Excellent MS Office skills (especially in MS Word, Excel, and Outlook)

    • Highly organized and self-motivated, with strong time-management and project management skills

    • Able to work well under pressure in an open-plan environment

    • Able to work independently and as part of a team



    Please note that all job requirements and responsibilities are subject to change

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