Description

Hello... an exciting new opportunity has just come available in our Hollard Insure, Eastern & Southern Cape Region (based in East London). We are looking to recruit a Claims Consultant.

Summary of Role and Context:

• Process all claims assigned, within the set standards required by the company thus contributing to the productivity of the
• Enhance the image of the company through the continuous delivery of efficient and effective customer service

Key Responsibilities:

• Technical expertise: To evaluate and investigate all claims received in order to prevent possible leakage to the company in the settlement of
• Customer service: Maintain a high level of service to customers (internal and external) according to service level agreements and within the service standards as set by the
• Service to brokers: Over and above normal claims processing duties such as technical advice and other
• Effective and timeous communication: Communicate in a professional manner with internal and external parties and respond to queries within 24
• Registration: All claims received to be registered within 24 hours of receipt