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Sales & Service Contact Centre Manager - Johannesburg - Hlabahlosile

Description
Job Description
Automotive Industry with a Focus on Tyre Manufacturing
We are seeking a highly experienced and skilled professional to lead our operations in the tyre industry.
Key Requirements:
• Matric certificate
• Tertiary diploma or degree with a focus on Operations or General Management (preferable)
• 5 years of operational experience in the tyre industry
• 3 years of Sales & Service Centre Management/Supervisor experience
Technical Skills:
• Proficient in Salesforce, Sage Evolution, Motel/CCMWeb, Call Cabinet/Atmos, and other relevant systems
Responsibilities:
The selected candidate will be responsible for leading our operations team, managing sales and service centres, and ensuring efficient use of resources.
Minimum Qualifications:
• Matric certificate
• Strong analytical and problem-solving skills
• Excellent communication and leadership skills
• Ability to work under pressure and meet deadlines
Preferred Qualifications:
• Tertiary diploma or degree with a focus on Operations or General Management
• Relevant industry experience and knowledge
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