IT Team Assistant - Observatory, South Africa - Nclose

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Observatory, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

IT Team Assistant (technical)

Cape Town
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We do have a great company culture with a hybrid / remote work policy_

The Response team has grown to an amazing size, and we are now needing to appoint a switched-on Team Assistant to take over all the administrative and recurring tasks for the Engineers to do what they do best.

This role is for someone who loves working within an IT/Cybersecurity environment, utilizing your organisation skills, and ensuring that the team is together and administratively organised.

Having a technical/IT understanding or background would be hugely beneficial in securing an interview.
The successful person will assist our Response Department.

Depending on your passion and aptitude, this is a great opportunity to get into Cyber Security with exposure to tools and technologies used within the industry.

Strong proficiency in Microsoft Office
A minimum of 2 years' experience performing administrative tasks
Passion for administrative tasks done in great detail
Ability to work under pressure
Strong teamwork capability
Ability to multitask and prioritise
Great Interpersonal and organisation skills
Desire to work within an IT/ Cyber Security environment
Strong documentation ability
Project management experience
Deadline driven / orientated

Beneficial Skills:

IT certificates would be beneficial
IT experience or exposure would be a great addition to be beneficial in this role

Roles and responsibilities include, but not limited to:

Assist the Response team with the tracking of stale cases and ensuring that case follow-ups are performed as per the process and guidelines provided.
Assist the Response and Endpoint Detection and Response (EDR) teams in monthly threat hunt coordination, including scheduling, time allocation and tracking completion for the month.
Create, modify and update the documentation related to the response team.
Modify and update changes that are required for internal documentation related to response.
Assist in the creation and modification of dashboards that exist on Elastic
Provide followups regarding issues that are logged on GitHub
Schedule meetings for Response Department
Track projects that are defined by the Response Manager and Response Team Leads
Assist the response team in keeping track of outstanding defence threats and service improvements

To apply, please send your detailed CV to

Job Types:
Full-time, Permanent

Salary:
From R15 000,00 per month