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- KPIs:
- Ensure all stores implement promotion launches and maintain visual merchandising standards in order to create a visual appealing in store environment.
- Gather and evaluate information which impacts on the achievement of the business KPI's in order to monitor performance.
- Analyse external factors in which our products are trading in to understand how these factors may affect the product performance.
- Compile reports to identify trends and patterns to maximize sales.
- Collaboratively drive store management teams to promote sales through all relevant channels.
- Team Leadership:
- Lead and motivate store management team in line with business culture and goals. Ensure that stores are staffed with the right associates in order for instore cellular to achieve their goals.
- Build a strong succession plan in the area aligned to employment equity goal.
- Clearly define and provide clarity to associates regarding their job profile and KPI's to ensure understanding of their roles. Monitor associate's work schedules to ensure continued productivity. Provide ongoing learning and development on products and best practices to up-skill and refresh associate's understanding.
- Collaborate with store management to create a stimulating and supportive environment for associates to thrive in. Conduct weekly/monthly store visits as per the schedule sent out to stores to conduct monthly one ones with associates.
- Analysis & Reporting:
- Examine area profit and loss to identify any areas of concern and analyse figures in order to maintain expenses in line with budgets. Utilize relevant systems to retrieve data regarding sales and other store metrics in order to make informed decisions and act accordingly. Review store performance in relation to cellular performance and make operational representation to motivate for changes.
- Analyse and maintain awareness of trading densities in stores to determine feasibility. Prepare quartile reports and provide feedback to operations team. Compile weekly interim status reports on submit weekly to division. Compile month end reports to provide insights on performance of each store. Update the Daily Performance Tracker (DPT) on findings after every store visit to create awareness of performance.
- Education:
- Grade: 12
- Degree or Diploma (Advantageous).
- Experience:
- 5 Years' Experience in Retail Operations
- Knowledge/ Skills:
- Retail industry.
- Cellular Knowledge.
- Leadership/Management Skills.
- Legislative Knowledge.
- System & Product Knowledge.
- Customer Management.
Area Manager Money - Durban, South Africa - Mr Price
Description
The Area Manager is responsible for achieving set targets across mrpmoney products by leading and enabling a customer focused in-store experience, ensuring all mrpmoney associates achieve their set key performance indicators through effective people, stock and stakeholder management.