Spa Manager - Durban, South Africa - The Right Company

The Right Company

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

5 SPA MANAGER - DURBAN - RNegotiable
Currently recruiting for a Spa Manager for a 5* property in Durban.

As spa manager, a highly motivated individual will play an important role in the day-to-day operations of the spa by ensuring a culture of care and service excellence to guests in line with international Hotel brand standards.

Requirements:

Delivering 5* service to all clients
Team Leader, professional and vibrant confident demeanour
International Qualification ITEC/SAAHSP/CIDESCO/CIBTEC
Minimum 3 years practical experience in a 5 star hotel and in spa management
Maintain health, hygiene and professional spa appearance
Exceptional sales & marketing skills
Extraordinary communication skills with creative flair
Full knowledge and understanding of Spa & Gym operations and business
Good with handling guest queries and complaints
Flexible, reliable and strong administrative skills
Must be able to do financial reviews and reporting
Organisational skills, evaluating, coordinating, marketing and planning
Accountable: be able to see a task to completion

Key Responsibilities:

Flexibility and reliability ability to work overtime and outside of normal working hours to accommodate the needs of the business
Responsible for achieving retail sales targets and must be able to evaluate the spa's performance review and financial analysis
Guest service orientation by maintaining the highest standard of guest service by following international protocols and displaying genuine care and attention to detail
Update own knowledge of products and treatment brand standards, outside of formal training
Assist in marketing events, workshops, training and skin centre tasks
Monitoring spa inventory
Day to day responsibility of equipment products, cleanliness and hygiene of the treatment and preparation areas
Managing of staff and their training and development
Therapist assessments
Discuss operational processes and identify areas where efficiency can be enhanced
Evaluate the effectiveness of sustainability efforts undertaken by the Spa
Set goals and objectives for the upcoming quarter or a year
Good communication with other hotel departments

Please send updated CV in WORD together with a recent, professional head and shoulders photograph, current salary and recent references.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED EXPERIENCE
WHILST WE DO OUR BEST TO REPLY TO EACH APPLICATION, NON-COMPLIANCE WITH THE ABOVE REQUIREMENTS MAY BE CAUSE FOR OUR NON-RESPONSE

Job Types:
Full-time, Permanent