Front Office Manager - Witbank, South Africa - HotelJobs

HotelJobs
HotelJobs
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Witbank, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
Hotel based in Emalahleni (Witbank) is looking for an excellent Front Office Manager.

The successful individual will be responsible for efficient and smooth running of the entire front desk operation, ensuring that all guests' related tasks are handled accurately and on time to improve guests experience.

This senior role is designed to oversee, manage and support various administrative, staffing and guest related queries.


Responsibilities:


  • Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
  • Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
  • Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cashups
  • Ensure that all charges are correctly entered on the guest's bill and always up to date.
  • Carry out all duties as reasonably requested by Management.

Requirements:


  • At least 3 years' experience as an Assistant or Front Office Manager
  • Hospitality Management Qualification would be an added advantage.
  • Intensive Knowledge of Opera Cloud
  • Ability to remain positive and focused in a fastpaced environment.
  • Great interpersonal skills
  • Good Communication Skills
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