Hotel Operations Officer - Cape Town, South Africa - HotelJobs
Description
Minimum requirements
- Grade 1
- Qualification in the Hospitality and Tourism Industry is not essential but preferred.
- Minimum of 1year experience in the same or similar position
- Level 2 minimum Microsoft Office (Word, Excel, PowerPoint, and Outlook in particular)
- Basic OPERA System Knowledge
- Strong administrative functions
DUTIES AND RESPONSIBILITIES
- Oversee daily administrative and clerical activity in the office
- Maintains records of maintenance and other facilities functions
- Assign technicians or specialists to repair equipment as necessary
- Acts as liaison between different group departments to ensure that problems are appropriately resolved
- Coordinates and manages schedules and calendars for various departments
- Provide direction/information to vendors, facilities staff, and service providers as required to ensure excellent coordination/execution of work within the group environment with mínimal disruption
- Assist in the maintenance, front office, and housekeeping departments as per operational requirements
- Obtain quotes and meet with suppliers
- Update of supplier list in collaboration with procurement officer
- Back up for Group Operation Manager
- Assist in compiling Interior & Condition Survey, including the execution
- Filling the gap between aesthetics, residential and facilities
- Capture and submit project management
- Assess communication and provide feedback on products and specifications
- Submit project management to the financial controller/manager on a weekly basis
- Submit purchase orders and invoices to creditors twice a week
- Assist in placing orders and filing
- Assist Facility Management & Operations Team with tactical planning for the team's goals and objectives
- Provide facilityspecific assistance to a project
- Devise new ways to improve the efficiency of office work and services
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