Rooms Division Manager - Camps Bay, South Africa - HotelJobs

HotelJobs
HotelJobs
Verified Company
Camps Bay, South Africa

2 days ago

Thabo Mthembu

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Thabo Mthembu

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Description
Village N Life is a leading tourism and hospitality company based in beautiful Camps Bay.


If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you.

The Bay Hotel in Camps Bay seeks a seasoned Rooms Division Manager.


Minimum requirements:


  • Matric
  • Hospitality qualification (advantageous)
  • OPERA experience
  • 23 years in a similar position in a 4/5 star environment

Duties

  • Summarise guest feedback from various online platforms (Tripadvisor etc)
  • Ensure only approved suppliers are used
  • Anticipate needs of 'repeat' guests and regularly update / review the VIP structure
  • Ensure regular onthejob training is taking place in your departments
  • Ensure fair and equitable discipline is applied
  • Correct office procedures by all Rooms Division departments
  • Recognise operational challenges and assist with research and solutions
  • Asses, communicate and provide feedback on products and specifications
  • Ensure weekly revenue reporting are completed
  • Submit project management to financial controller / manager on a weekly basis
  • Involved with business planning and revenue management and forecasting
  • Ensure all staff under your control is knowledgeable about health and safety procedures
  • Be familiar with the health and safety measures of the property
  • Report any noncompliance
  • Hold and/or attend monthly departmental meetings with your departments
  • Leave and ESS management
  • Holding regular performance appraisals with senior staff, identifying areas for development and training needs
  • Chairing of disciplinary enquiries
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