Specialty Restaurant Sommelier - Cape Town, South Africa - MSC Cruises

Description

• Provides outstanding wine service in all restaurants, assists in the creation of wine menus.
• Pair wines with food: recommends wines that will complement the different styles of cuisine and different methods of food preparation.
• Increases wine sales by demonstrating personal attention, applying appropriate selling techniques and focusing on customer needs.
• Reports any complaints about wine service to the Maître DHôtel, ensuring fast and courteous response to guests.
• Provides wine knowledge training to dining service and bar colleagues on a regular basis.
• Oversees the inventory of wine and produces reports.

• Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French).
• High School certificate.
• Sommelier certificate.
• At least 1 year experience as Sommelier in 4/5 star restaurant, hotel or resort.
• Excellent knowledge of fine wines and premium beverages.
• Excellent communication and interpersonal skills.
• Passion for hospitality and customer service driven.
• Computer literacy.
• Cruise industry experience is an advantage.
• STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility).
• A recognised medical certification is required before starting to work on board.