Room Attendant Birkenhead House - Hermanus, South Africa - The Royal Portfolio

The Royal Portfolio

Verified Company

Hermanus, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

The Room Attendant at Birkenhead House works with the Housekeeping Manager to ensure that the daily Housekeeping operations and standards of The Royal Portfolio are met (if not, exceeded), in order to live up to our purpose, which is _"to give your guests a complete experience and a perfect stay"_.

The Room Attendant sees to the hygiene and cleanliness of guest bedrooms and bathrooms, timeously carrying out the tasks allocated by the Housekeeping Manager.

MAIN DUTIES & RESPONSIBILITIES

Follow the departments standard operating procedures, rules and the company's Purpose & Values
To ensure that guest satisfaction is achieved and guest's needs are exceeded. Rooms are cleaned and maintained and set up with accordance to the company standards.
Request stock from Housekeeping management and to report any usage in the room.
Ensure that any lost and found items are reported and handed to management.
Guest laundry must be reported to management when a pickup is made.

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS

2+ years experience in Housekeeping in a 5star Hotel environment
Good command of the English language (verbal/ written)
Knowledge of chemicals, equipment and personal protective equipment
Physical fitness to perform the duties of a Room Attendant to the best of his/her ability
Team player
Attention to detail
Sense of urgency
Guest service focus

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.