Customer Support Representatives for Permanent Work - Johannesburg, South Africa - TalentPop

TalentPop

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

About Us:

Join our rapidly growing E-commerce brand as a
Customer Service Representative and play a crucial role in our team We're dedicated to providing top-notch service to our customers, and we need your enthusiasm and commitment to help us reach new heights.

Position Overview:

As a
Customer Support Representative, you will be responsible for addressing customer inquiries, resolving issues, and providing support via various communication channels.

This role requires excellent communication skills, empathy, and a passion for delivering top-notch service.

Responsibilities:

Maintain a high level of professionalism and empathy in all interactions.
Keep detailed records of customer interactions and transactions.
Collaborate with other team members to ensure seamless customer experiences.

Requirements:

Proficiency in English (written and verbal).
Minimum 1 year of customer service experience.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fastpaced environment.

Compensation and Benefits:

Hourly rate: $34 USD per hour.
Health insurance plus dental coverage.
Workfromhome opportunity.
Paid timeoff and performance bonuses.
Paid training and ongoing support.
Yearend bonuses and so much more

How to Apply:

We look forward to hearing from you

Job Types:
Full-time, Permanent

Pay:
R56,00 - R74,54 per hour

Expected hours: 40 per week

Experience: