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RESPONSIBILITIES:
The incumbent will be responsible for:
- Handling telephone calls, enquiries, messages and emails;
- Liaising with internal and external clients, referring veterinarians and students;
- Registering new clients and checking for outstanding balances on client accounts;
- Booking appointments on UVIS;
- Preparing files and scanning documents;
- Working closely with students and clients;
- Communicating hospital policies and procedures;
- Providing final discharge information to clients;
- Managing/overseeing the administrative arrangements with PawPrint cremations;
- Administering the procurement process of the Clinics (obtaining quotations, generating purchase orders, receiving items);
- Being flexible to assist in other sections of the OVAH; and
- Performing shift duties.
MINIMUM REQUIREMENTS: - Grade 12;
- Two years reception/secretarial or similar experience in a health care setting; and
- Computer literacy (MS Word, Windows, etc.).
REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES): - Knowledge of medical and/or veterinary terminology;
- Good interpersonal and communication skills.
ADDED ADVANATGES AND PREFERENCES - Course in telephone etiquette;
- Course in basic client communication skills.
*Administrative / Management jobs in south africa
*Ward Administrative Assistant – Onderstepoort Veterinary Academic Hospital in Pretoria
Ward Administrative Assistant - Gauteng, Pretoria, South Africa - University of Pretoria/Universiteit van Pretoria
Description
University of Pretoria/Universiteit van Pretoria's job vacancy, Career and Recruitment
Job title : Ward Administrative Assistant – Onderstepoort Veterinary Academic Hospital jobs in Gauteng
Job Location : Gauteng, Pretoria
Deadline : April 25, 2024
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