Key Accounts Manager - Johannesburg, South Africa - Insphired

Insphired
Insphired
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Duties and Responsibilities:


  • Intrenchment of all clients
  • Developing and sustaining solid relationships with key clients
  • Addressing and resolving key clients complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
  • Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's longterm goals.
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