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  • IT Desktop Support Technician - Durban - Elite Search

    Elite Search
    Elite Search Durban

    2 weeks ago

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    Description

    Job Title:

    Serve as the primary regional remote IT support technician, managing and resolving a wide range of technical issues.

    Duties and Responsibilities:

    • Manage and resolve technical issues, from password resets to backup failures and VPN connectivity problems.
    • Engage in Active Directory management and provide comprehensive support for Microsoft Office, Office 365, and various Windows operating systems (Windows 7, 8.1, and 10).
    • Support and troubleshoot desktops, laptops, printers, networked copiers, and basic LAN/WAN connectivity.
    • Deliver outstanding customer service, ensuring prompt and efficient resolution of issues in alignment with SLAs.

    Requirements:

    • 2-3+ years experience Desktop support
    • A+, N+ and ideally an MCSE (advantageous)
    • Experience with 0365

    Essential Skills:


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