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- Analyzing requirements for both existing system enhancements and new system developments.
- Creating comprehensive technical impact documents and writing detailed technical documentation to guide developers in fulfilling requirements.
- Providing recommendations based on factors such as cost-effectiveness and usability.
- Maintaining meticulous records of test results, including pre and post implementation snapshots.
- Collaborating with senior management and relevant stakeholders to review and adjust project schedules as necessary.
- Utilizing debugging tools like Dynatrace, Transaction log viewer, and Kibana to monitor and manage the Client Application Platform (CAP) in XML and JSON formats.
- Delivering end-user support and resolving customer queries within defined Service Level Agreements (SLAs) using platforms like ServiceNow and service manager.
- Participating in coding fixes, patches, changes, and deployment activities across various environments (e.g., FT1, ETE, QA, PROD).
- Overseeing Disaster Recovery (DR) and Server Backup processes on legacy servers to ensure the recoverability of user data in case of server damage.
- Employing agile methodologies for the deployment and implementation of new system requirements.
- Identifying and managing project dependencies and potential conflicts to resolution.
- Developing specialized expertise in a particular system software while also gaining a foundational understanding across multiple systems software platforms.
- .Net/Java (JEE/EJB)
- Angular
- Android/iOS
- Front-End
- Integration Technologies (REST, SOAP)
- Kibana
- .Net MAUI
- SQL
- JavaScript expertise