Manager, Operations - Kempton Park, South Africa - DSV

DSV

Verified Company

Kempton Park, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

DSV - Global transport and logistics

Location:
Kempton Park

Job Posting Title:
Manager, Operations

Time Type:
Full Time

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Tertiary Qualification(s): Warehouse Management or Supply Chain Diploma
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Computer Literacy Level:
Advanced: Advance knowledge of WMS - Ador and Cargowrite. Very good at Excel, Word, Internet, Outlook skills.

Job-related Requirements:

3 years experience working with WMS (warehouse Management Systems) Or Ador OR Cargowise OR any inhouse WMS/ERP Systems

years minimum relevant experience in industry

Experience in Retail Logistics sector.
Daily Labour scheduling, manage labour broker relationship
Own vehicle
Driver's license
Ability to work extended hours
Ability to work after hours
Ability to travel

The following is COMPULSORY:

Operations:

Extensive knowledge and hands on skill related to Inbound
Stock Management, Outbound / Order Fulfilment
Return processes, effective, Packaging, excellent facility housekeeping (5S) and batch and expiry control
Stock Management includes: Audits (perpetual and wall to wall)
SKU Master maintenance
SKU Consolidation
Slotting (based on ABC analysis, volumetric and product categorization)
Space Utilization & Density Measurement
Pickface Replenishment Strategies
Batch and Serial Number Management
Expiry management (First Expiry First Out), and daily warehouse system to Client system variance measurement, investigation and alignment

Problem Solving:

Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures
Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably
Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectation

Compliance:

Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements, Stress and

Conflict Management:
Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure

SHERQ:

Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Saftey, enviroment and facility compliance/risk mitigation.

Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001, Commercial:
Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA's and Risk

Financial:

Must have effective financial acumen to populate budget template, ensure tight cost control to meet or exceed budget, HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes.

Added Advantages for the role

Advanced planning abilities
Sound decision maker
Assertive and sound negotiator
Presentation skills
High work rate and attend to detail
Welldeveloped communication skills
Must demonstrate initiative
Required to be selfmotivated, committed, and able to work under pressure
Must be conscientious about meeting deadlines
Well organized
Team Player
Ability to work independently

Main purpose of the role

Maintain operational performance in line with client agreed SLA
Maintain Internal KPI's.
Identify, drive and implement improvements in support of productivity & cost savings.
To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance.

Duties and Responsibilities

Maintain discipline and measure staff performance
Maintain equipment and facility
Ensuring client's needs and expectations are consistently met within scope of service agreement; using initiative in developing customized solutions and continuous improvement processes
Actively managing daily operational performance to consistently achieve performance metric targets
Ensure employee development plans are in place and achieved as per plan.
Ensure the adherence to health, safety, and environmental requirements.
Assisted client with customized solutions & improvement within existing and additional scope.
Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
Control, action, investigate and complete CAPA document's if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.
Create and maintain various reports in line with KPI and contractual obligations.
Adherence to HSE compliance and responsibilities
Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to op