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    • Lodge Manager - Grahamstown - Bright Search Recruitment (Pty) Ltd

    Bright Search Recruitment (Pty) Ltd
    Bright Search Recruitment (Pty) Ltd Grahamstown

    3 weeks ago

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    Description

    Key Responsibilities

    • Oversee and manage daily lodge operations, ensuring smooth and efficient service across all departments.
    • Deliver outstanding guest service and handle VIP requirements personally.
    • Lead, train, and motivate staff to uphold high standards of service and professionalism.
    • Manage lodge budgets, stock control, and reporting.
    • Oversee health, safety, and hygiene compliance.
    • Act as the primary point of contact for guest feedback and resolve issues promptly.
    • Work closely with the marketing and reservations team to maximize occupancy and guest satisfaction.

    Requirements

    • Proven experience in a similar managerial role within a lodge, resort, or high-end hospitality environment.
    • A natural flair for hospitality with a warm, engaging, and hands-on approach.
    • Strong leadership, interpersonal, and communication skills.
    • Financial acumen and experience with budget management and reporting.
    • Flexibility to work in a remote environment and handle operational challenges proactively.
    • A passion for wildlife, conservation, and delivering authentic guest experiences.

    What We Offer

    • Competitive salary with live-in accommodation.
    • The opportunity to work in a breathtaking environment alongside a passionate, committed team.
    • Career growth within a well-established hospitality group.
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