Branch Manager - Free State - Fidelity Services Group

    Fidelity Services Group
    Fidelity Services Group Free State

    5 days ago

    Fidelity Services Group background
    Administrative
    Description

    Job Description

    The position is located at the Sasolburg CIT branch, reporting directly to the Regional General Manager. The primary objective of this role is to ensure the effective and efficient operation of the Branch, adhering to site-specific security requirements, and meeting client needs professionally.

    Key Responsibilities

    • Ensure contractual requirements are met as stipulated by the client.
    • Maintain good relations between Fidelity Security Service Group and the Client regarding security services rendered.
    • Evaluate service levels provided and make recommendations to the client for improvement.
    • Ensure Security staff maintains required performance at all times.
    • Deal with administration matters and liaise daily with Executive management on operational issues.
    • Submit relevant weekly/monthly reports as required by Senior Management.

    Requirements

    • Matric certificate
    • PSIRA Grade A registration and accreditation
    • At least 5 years experience in the security industry
    • Working knowledge of ISO 9001:2008 Quality Management and its requirements
    • People management experience
    • Administration, interpersonal communication, and client liaison skills
    • Strong planning, leadership, organisational skills, and good interpersonal and communication skills
    • Computer literacy on Microsoft Programs
    • Own reliable transport and valid Driver's License
    • Living within a reasonable distance from the branch or willing to relocate

    Preferred Attributes

    • Interpersonal skills
    • Communication skills
    • Customer-focused approach
    • Analytical and critical thinking skills
    • Team player

    Core Competencies

    • Planning
    • Leadership
    • Organisational skills
    • Control

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