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    • Client & Sales Support Administrator - Western Cape - Talent Shore SA Ltd

    Talent Shore SA Ltd
    Talent Shore SA Ltd Western Cape

    1 week ago

    Default job background
    Administrative
    Description

    Job Title: Client & Sales Support Administrator UK

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    Working Hours: 8am-5pm. Fully Remote in SA.

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    About Our Company

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    Talent Shore SA Ltd is a leading provider of extraordinary service to the built environment, infrastructure, and construction industries. We offer high-quality, value-engineered, and compliant construction equipment solutions and services, including innovative design and manufacturing, pre-construction engineering services, construction equipment sales & rental, as well as delivery and a range of after-sales support for customers.

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    Job Description

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    The main purpose of this role is to provide exceptional support to our clients and sales team. This includes answering incoming calls professionally, transferring or taking messages when required, and assisting with administrative tasks to ensure all admin tasks are completed on time.

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    Key Responsibilities:

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    • Answer incoming calls professionally, transferring or taking messages when required.
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    • Assist the Client & Sales Support Team with administrative tasks.
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    • Process Proof of Deliveries (PODs) accurately for the Accounts Department to invoice.
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    • Process workflow for salesforce updates via WhatsApp voice notes and related tasks.
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    • Respond to customer emails regarding PODs and Product Certificates.
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    Key Personality Traits Required:

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    • Able to work efficiently under pressure.
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    • Accuracy and attention to detail.
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    • Good, clear communication skills, both written and verbal.
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    • A can-do, problem-solving attitude and ability to work in a fast-paced, high-pressure environment.
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    • Positive mindset and ability to perform at the highest level.
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    • Understand and embody our company's five core values.
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    Basic Skills Required:

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    • Friendly and professional phone manner.
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    • Excellent communication skills.
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    • Good planning and organisational skills.
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    • Time-conscious and deadline-driven.
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    • Strong ability to work as a team player.
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