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  • Project Administrator - Durban - Employ Africa HR Services CC

    Employ Africa HR Services CC
    Employ Africa HR Services CC Durban

    3 weeks ago

    Default job background
    Description

    Project Administrator / Junior Account Manager

    The Junior Account Manager serves as the secondary point of contact for clients and provides crucial support to the Account Manager.

    Key Responsibilities:

    • Client Liaison:
      • Assist in Client Onboarding: Ensure all contract details are accurately completed and familiarize yourself with contract contents.
      • Support Client Queries: Act as a secondary contact for client matters, assist with administrative queries, and help maintain strong client relationships.
      • Administration of Client Contracts: Assist with the timely and successful delivery of client solutions, compile data for tracking key account metrics, and support the preparation of account status reports.
      • Financial Administration: Assist in issuing invoices, following up on outstanding payments, and providing documentation requested by clients.
    • Contractor Liaison:
      • Onboarding and Offboarding Contractors: Manage the documentation required for onboarding and terminating contractors, ensuring timely processing.
      • Contractor Administration: Handle visa applications, travel arrangements, and day-to-day queries related to contracts and immigration.
      • Compliance Management: Track visa and permit expirations, ensure timely renewals, and maintain compliance with all regulations.
      • Timesheet Processing: Assist with payroll-related queries, ensure timely submission of timesheets, and manage the distribution of payslips.

    Qualifications and Experience:

    • Essential: Minimum 3 years of experience in client account administration.
    • Preferred: Experience in mobilizing contractors or organizing travel/visas into Africa, or experience in a heavy engineering project environment managing employee/contractor contracts in Africa.

    Skills and Competencies:

    • Essential Skills: Proficiency in Microsoft Office Suite, excellent written and verbal communication, strong numeracy skills, and relationship-building abilities.
    • Behavioural Competencies: Customer focus, problem-solving, attention to detail, proactive approach, trustworthy, and strong decision-making skills.

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