Pharmacy Sales Assistant - Randburg, South Africa - Shoprite Group

Shoprite Group

Verified Company

Randburg, South Africa

6 days ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Purpose of the Job:

To ensure the smooth operation of in-store retail operations, we are seeking a customer-focused, hard-working pharmacy sales assistant. This individual is adaptable, places a premium on customer service, and enjoys interacting with customers. The pharmacy sales assistant is responsible for greeting customers, arranging visual displays, processing customer refunds, etc. You should also be able to identify customers' needs and suggest products that will best meet those needs.

Job Objectives:

Handling of payments and balance sales and receipts according to company procedure.
Be aware of new products and keep your product knowledge up to date.
Restocking items and organizing the sales floor according to standard operating procedures.
Regularly conducting price audits to identify and rectify price discrepancies.
Processing customer payments using the stores's Point of Sale (POS) system.
Maintaining product knowledge to offer advice and recommendations.
Stay up to date on all promotions and special offers.
Maintain visual merchandising standards.
Conduct proper housekeeping.
Handle all customer queries timeously and escalated to higher management when necessary.

Qualifications:

Essential:

Grade 12 qualification

Experience:

Essential:

At least 5 months point of sale / till point experience within a retail environment.
Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.

Knowledge and Skills:

Solid understanding of customer service principles
Knowledgeable of stock receiving procedures and merchandising standards
Computer literate
Bilingual, preferably fluent in Afrikaans and English
Engaging and friendly personality
Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers)
The ability to work in a fastpaced environment
Strong organizational and attential to detail skills
Effective communication skills
Exceptional customer service skills