Specialist: System Analyst - Cape Town, South Africa - Vodafone

Vodafone
Vodafone
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Role Purpose:


Help support and maximise the effectiveness of the Product Owner and Development Team, ensuring the creation of user stories to an adequate level of granularity assessing options for technical feasibility, and ensuring development aligns to business outcomes.

Refining business requirements and strategic direction into concrete deliverables for the delivery team. Scoping and defining Minimal Viable Products (MVP) for delivery and contributing to the overall solution context.


Your responsibilities will include:

To perform technical and business analysis and design activities
Assess requirements for Contact Centre Systems in terms of feasibility, and impact.
Create and compile accurate user stories, derivation of business rules, and MVPs and ensuring just enough documentation
Accountable to deliver high quality systems analysis that focuses on delivering sustainable and robust solutions
Assist in configuring test environments
Assist in troubleshooting during solution delivery

To act as a technical liaison between business and technical teams and to ensure the required support from all areas to ensure delivery of quality solution.

To ensure that solutions are delivered through agile delivery processes, and to support the technical scrum teams with the delivery of solutions.


Must have technical / professional qualifications:
Matric/Grade
3 year degree / diploma in Computer Science / Information Technology / Business Analysis

3-5 years in business or system analysis experience preferably in a complex technical environment across the full software development lifecycle from MVP to full solution in iterations, including support transition.

Strong Information Technology skills
Linux and Windows system administration
Oracle and/or MS SQL server experience
Using SQL tools to query and load data
Previous development experience preferred
Facilitate groups sessions that include senior stakeholders


Core competencies, knowledge and experience:

Comfortable with ambiguity and working in fluid, fast-changing environments under pressure
Good understanding of the business capability/user journey, wider organizational goals, and desired product business outcomes
Understanding of both the current Telecommunications and digital services market and emerging business and technology trends
Agile software development environment and methods such as Scrum, SAFe, Kanban, XP. LSD, and FDD
Agile ceremonies, tools. and artefacts, e.g., retrospectives, demos, increment planning, information radiators
User story definition and team backlog management
Backlog item estimation
Continuous integration and continuous delivery methodologies and tools
DevOps culture, processes and tools

Closing date for Applications
:25 April 2023
The base location for this role is,
Century City, Cape Town.
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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