GL Expert/Customer Service - Cape Town - Isilumko Staffing (JHB)

    Isilumko Staffing (JHB)
    Isilumko Staffing (JHB) Cape Town

    1 day ago

    Isilumko Staffing (JHB) background
    Description

    We are seeking a Driver GL Expert to oversee and support operational processes related to driver accounts. This is a 6-month contract role where you will assist drivers with inquiries, resolve account issues, and ensure a seamless customer experience.

    Key Responsibilities:

    • Manage and oversee driver accounts, ensuring data accuracy and timely updates.
    • Assist drivers with account setup, updates, and troubleshooting.
    • Investigate and resolve operational issues related to driver profiles.
    • Provide guidance to drivers on policies and procedural changes.
    • Collaborate with internal teams to streamline processes and enhance the driver experience.
    • E nsure driver-related activities comply with company standards and guidelines.

    Qualifications and Experience:

    • A Matric (Grade 12) qualification is required.
    • Customer care experience is essential, preferably in a fast-paced environment.
    • Excellent communication and problem-solving skills.
    • Strong digital literacy and proficiency with software platforms.
    • The ability to manage multiple tasks efficiently and meet deadlines.
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