- Daily Operations:
- Manage technician schedules and tasks
- Control daily customer breakdown schedule
- Communicate with customers and maintain professional etiquette
- Monitor team productivity and consumable usage
- Manage van stocks and maintain accurate records
- Administrative Tasks:
- Accurately record and invoice job cards
- Check costings and ensure comprehensive completion of job cards
- Close invoiced jobs and manage communication with sub-contractors
- Email Suppliers and Follow Up on Quotes:
- Email suppliers for quotes on required spares and parts
- Follow up on quotes sent within 24 hours and escalate older quotes
- Monthly Tasks:
- Follow up on sent quotes and delete older quotes
- Ensure month-end invoice submission and process open jobs
- Check and balance month-end turnovers
- General Responsibilities:
- Effectively manage breakdowns/admin personnel
- Maintain operational system and manual administration
- Perform other tasks necessary for the conduct of the employer's business
- Matric
- Own transport
- Some financial experience (invoicing/debtors/creditors)
- Minimum 2-3 years' experience managing staff
- Ability to work independently and in a high-pressure environment
- Basic to Intermediate Microsoft Office skills, particularly Excel
- High attention to detail
- Ability to multitask
- Performance driven, with the ability to plan, organize, and execute tasks
- Strong and professional verbal and written communication skills
- Excellent administrative and organization skills
- Effective planning and time management
- Knowledge of the HVAC industry would be an advantage
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Operations Administrator Germiston - DGL HR

2 days ago

Description
BREAKDOWN & REPAIR SUPERVISOR
Job Overview:
This is a leadership role in our Air Conditioning and Ventilation Company, responsible for managing staff, overseeing breakdowns and repairs, and ensuring excellent customer service.
Responsibilities:
Requirements:
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