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- Audit work and customer service to ensure efficiency and productivity goals are met
- Monitor department issues and client complaints to create methods to lessen recurring issues
- Resolve service desk problems and improve service methods to increase the service desk's productivity and customer service
- Monitor technician daily productivity reports
- Assign and designate job duties to staff
- Must have worked in the Automotive industry
- Must have experience managing staff
- Must have knowledge of running a workshop
- Must have experience with Automate
- Must be able to measure CSI or have experience working with CSI Measurements
- Must have Service Advisor experience
Automotive Workshop Operations Director - Johannesburg - Stepco Recruitment

Description
Company Overview
We are looking for an experienced Automotive Workshop Operations Director to join our team at Stephco Recruitment.
Job Description
The ideal candidate will have a proven track record of managing staff and improving workshop productivity, ensuring high standards of service delivery.
Key Responsibilities
Required Skills and Qualifications
Benefits
This is a fantastic opportunity for a motivated and experienced professional to take on a challenging role and make a real impact on our business.
Others
If you are a driven individual with a passion for delivering exceptional results, we would love to hear from you.
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