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Olifantsfontein

    Import – Multimodal Controller - Olifantsfontein, South Africa - Armstrong Appointments

    Armstrong Appointments
    Armstrong Appointments Olifantsfontein, South Africa

    1 week ago

    Armstrong Appointments background
    Description

    Manage and handle full functions of Sea / Air / forwarding shipment / Project Cargo.

    Key responsibilities include:

    • Registering files on Ship Shape and ensuring digital copies are on the server
    • Invoicing and file balancing on Ship Shape
    • Correspondence with clients regarding stock and shipments
    • Customs entries and acquittals
    • Obtaining Bill of Lading releases from shipping lines
    • Processing cargo dues
    • Processing creditors invoices
    • Generating status reports
    • Booking freight ad hoc
    • Month-end reports
    • Audit queries and full financial management of files
    • Customs STOP knowledge
    • State vet / Port Health
    • NRCS

    Customer service is a key aspect of this role, including:

    • Providing service levels to meet client requirements
    • Effective use of email communications
    • Communicating professionally with all parties
    • Optimizing customer service

    Communication is a critical function, involving:

    • Liaising with customers
    • Liaising with shipping lines
    • Liaising with transporters
    • Liaising with border agents

    Reporting requirements include:

    • Daily tracking of shipments to clients
    • Daily invoicing schedules
    • Resolving queries in a timely manner
    • Executing clearance on SS reporting

    A strong candidate will possess:

    • Knowledge of both air and sea
    • Strong communication skills
    • Experience in logistics, transport, and supply chain (an advantage)

    Key performance indicators include:

    • On-time delivery rate
    • Cost per shipment
    • Compliance rate
    • Lead time
    • Inventory turnover ratio
    • Customer satisfaction rating
    • Percentage of shipments with damage or loss

    Character attributes required include:

    • Solutions-driven individual
    • Problem-solving skills
    • Ability to face challenges with a positive attitude
    • Ability to function well under pressure
    • Demonstrates initiative and adaptability
    • Systematic and methodical
    • A sense of urgency
    • A reliable, self-disciplined, enthusiastic team player with a "can-do" attitude
    • Logical thinking, out-of-the-box solutions

    Skills requirements include:

    • Shipshape
    • Excel
    • Word
    • SAP (an advantage)
    • Basic Customs Knowledge
    • C&F Knowledge

    Qualifications and experience:

    • Minimum Matric
    • Qualification (Diploma / Degree in Logistics, transport, and supply chain will an advantage)