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- Ensure that all deliveries are done.
- Ensure that vehicles are despatched timeously.
- Ensure that the premises are tidy and clean.
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods.
- Measure and report the effectiveness of warehousing activities and employees performance.
- Organize and maintain inventory and storage area.
- Ensure accuracy of cargo and inventory.
- Communicate job expectations and coach employees.
- Determine staffing levels and assign workload.
- Interface with customers to answer questions or solve problems.
- Maintain items record, document necessary information and utilize reports to project warehouse status.
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
- Discuss and coordinate activities with other departments.