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    Regional Support Consultant - Polokwane, South Africa - Qetello Holdings

    Qetello Holdings
    Qetello Holdings Polokwane, South Africa

    5 days ago

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    Description

    Location: Gauteng
    About Our Client: Our client is a leading medical scheme based in Pretoria, dedicated to providing comprehensive healthcare benefits to its members. They are committed to innovation, quality service, and the well-being of their clients.
    Position: Our client is seeking an experienced Executive: Information Technology to join their team on a permanent basis. The successful candidate will play a crucial role in developing the overall organisational strategy and overseeing all aspects of Information Technology. This role requires extensive managerial experience in IT, preferably within the Medical Scheme Industry.

    Functions:

    • Assist in the development of the overall organizational strategy.

    • Collaborate with Trustees and Executive Management to define strategies and specify requirements for Information Technology, conducting feasibility studies and producing strategic models of the organization's information needs.

    • Compile, execute, and manage ICT initiatives.

    • Identify alternative ICT solutions to deliver more efficient services to the organisation.

    • Provide ICT information to support decision-making on key business imperatives for the Board of Trustees and Executive Management.

    • Ensure compliance with King IV principles.

    • Negotiate and manage contracts, service levels, and specifications with third-party service providers.

    • Act as the final point of escalation for issues raised by third-party service providers or users
    and arbitrate in conflict situations.

    • Foster good communication between third-party providers and users within the organisation.

    • Continuously monitor third-party supplier contracts and take appropriate actions to enforce penalty clauses or terminate contracts if necessary.

    • Report regularly against agreed strategies, plans, and required outcomes.

    • Produce accurate business cases for recommended new strategies, identifying business impact, anticipated benefits, risks, and consequences of failure.

    • Manage and plan ICT, including policy and practice development, planning, budgeting, resourcing, and training.

    • Select and implement suitable technology to streamline internal operations and optimize strategic benefits.

    • Approve purchases of technological equipment and software and establish partnerships with ICT providers.

    • Conduct strategic hardware and software needs analysis and planning.

    • Oversee the technological infrastructure (networks and computer systems) to ensure optimal performance.

    • Direct and organize ICT-related projects.

    • Monitor changes or advancements in technology to identify opportunities for gaining competitive advantage.

    • Analyse the costs, value, and risks of information technology to advise executive management and suggest actions.

    • Manage staff within the IT department.
    Skills:

    • Proficiency in MS Word, Excel, Office, Outlook, and Internet.

    • Strong organizational skills with attention to detail.

    • Excellent negotiation skills.

    • Bilingual in English and Afrikaans with strong interpersonal communication.

    • Team player with a caring attitude.

    • Flexible in adapting to changes and management decisions.

    • Proficient in problem-solving techniques and record keeping.

    • Leadership skills and ability to maintain good interpersonal relationships.

    Requirements:

    • Proven experience as a Chief Information Officer (CIO) or similar managerial role.

    • Excellent knowledge of IT systems and infrastructure, including exposure to Oracle systems and relevant programming languages pertaining to the organization's administration system.

    • Solid understanding of data analysis, budgeting, and business operations.

    • Background in designing/developing IT systems and planning IT implementation.

    • Functional knowledge of IT infrastructure planning, including hardware and software.

    • Expert ability to function on a strategic level.

    Remuneration:

    • Competitive salary commensurate with experience.

    • Exceptional benefits program including 23 days of annual leave, 8-hour workday with a 30min break, life cover, disability benefits, funeral cover, pension fund, medical aid, and more.

    • Office perks: free parking, Wi-Fi, landline phone allowance, on-site gym, subsidized meals, free refreshments, Athletics Club, Pilates, and wellness programs.

    • Dynamic team interactions, recognition programs, and incentives.

    Join Our Client: Be part of a team that values innovation, quality service, and the well-being of its
    members. Apply today to contribute to a leading medical scheme's success and make a difference in
    the lives of many.
    Application Process: Interested candidates should submit their CV and cover letter, highlighting their

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