Front Office Coordinator - Cape Town - RSAWEB

    RSAWEB
    RSAWEB Cape Town

    1 week ago

    Default job background
    Technology / Internet
    Description

    Career Opportunity at Ramp Group

    At Ramp Group, we're a powerhouse behind two of South Africa's top-rated brands: RSAWEB & Octotel. We're known for our amazing culture where people feel valued, empowered, and inspired every day.

    Our Core Values:

    1. Openness and Honesty: Transparency and trust ensure everyone has a voice.
    2. Learning and Growing: Advance professionally while rubbing shoulders with industry leaders.
    3. Innovation at Our Core: We thrive on cutting-edge tech, fresh ideas, and creative thinking.
    4. Employee Wellness Matters: We invest in initiatives that support both personal and professional well-being.
    5. We Make It Fun: Hard work pays off, and we celebrate our wins together.

    A Dynamic Business with Agile Roots

    We've kept our entrepreneurial spirit despite being rated among the top industry. This ensures we remain agile and able to move fast.

    About the Role:

    The Front Office Coordinator serves as the face of the organization, welcoming visitors, clients, and employees while ensuring smooth day-to-day operations of the front desk.

    Key Responsibilities:

    1. Front Desk Management: Greet and welcome visitors in a friendly and professional manner. Answer and route incoming calls promptly and accurately. Maintain a clean, organized, and presentable reception area.
    2. Visitor Management: Register and manage visitor access by following security and company protocols. Notify staff of guest arrivals and ensure proper guidance to meeting locations.
    3. Administrative Support: Handle incoming and outgoing mail, courier services, and deliveries. Schedule and coordinate appointments, meetings, and conference room bookings. Assist with clerical duties such as data entry and record maintenance. Prepare purchase orders on the accounting software and follow up on payment of those orders.
    4. Communication Coordination: Manage emails and correspondence, directing them to the appropriate personnel or departments. Act as a liaison between clients, visitors, and staff.
    5. Office Administration: Monitor office supplies and coordinate restocking as needed.
    6. Collaboration: Work closely with various departments to ensure smooth office operations.

    Requirements:

    1. Proven experience as a receptionist, front desk representative, or in a similar role.
    2. Friendly and professional demeanor with a customer-focused approach.
    3. Strong organizational and multitasking abilities.
    4. Strong command of English language.
    5. Ability to speak additional South African languages is advantageous.
    6. Excellent verbal and written communication skills.
    7. Proficient in office software (e.g., Microsoft Office Suite, Google Workspace).
    8. Ability to handle confidential information with discretion.

    What We Offer:

    1. Company contribution to Medical Aid.
    2. Retirement Annuity contribution.
    3. Discounted Internet Connectivity.
    4. Free Barista prepared coffee, breakfasts, and snacks.
    5. Employee Wellness Programme (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
    6. Exposure to latest industry technologies and standards.
    7. A dynamic work environment that rivals the very best
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