Retail Department Manager - Plettenberg Bay - TransEra Solutions

TransEra Solutions Plettenberg Bay

1 week ago

Description

Our client, a leading multinational retail group, is seeking Department Managers for their stores across various regions.

The primary objective of this role is to attract and grow our customer base through exceptional customer service and support, ultimately increasing market share, turnover, and profitability.

To achieve this, the successful candidate will provide world-class shopping experiences for customers, minimize risk, and increase profitability in their store.

Key Outcomes:

Provide exceptional customer service to internal and external customers
Recruit, select, manage, and develop people to meet competence requirements
Participate in team efforts to ensure achievement of department and store goals
Manage implementation and integration of new initiatives to achieve project goals
Participate in general store operational duties
Supervise and coach staff to meet competence requirements
Job-specific responsibilities as per Job Profile (dependent on position)

Key Competencies:

Passion for the Customer and establishing lifelong relationships with customers
Passion for Retail and Selling
Living the Brand: Personal leadership and attitude to work
Versatile communication skills
Proven team leadership skills
Action and results-oriented
Assertive and proactive
Problem-solving and decision-making skills
Computer literacy skills
Commercial acumen and numeracy
Attention to detail
Creative and innovative, with up-to-date knowledge of retail trends

Minimum Role Requirements:

Entry Requirement: Grade 11 or NQF3 completed, with Grade 12 being advantageous
Retail and/or Business Management Diploma would be advantageous
2-5 years of experience as a Supervisor or Manager in a Clothing Store
Retail experience is highly advantageous
Team Management experience would be advantageous
Leadership and Management experience would be beneficial
Ability to work shifts that meet operational requirements

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