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    • Receptionist Intern - Johannesburg - Sydsen

    Sydsen
    Sydsen Johannesburg

    1 week ago

    Sydsen background
    Description

    Job Description

    The Receptionist will oversee the front desk and switchboard, creating a professional and welcoming atmosphere for visitors, customers, and guests at the company.

    The candidate will handle theatre bookings, guest viewings, and ensure a seamless visitor experience with strong communication and organizational skills.

    Key Responsibilities

    Reception & Front Desk Management:

    • Greet and assist visitors professionally.
    • Offer refreshments and ensure guest comfort.
    • Manage visitor appointments and direct customers appropriately.
    • Handle queries and complaints with professionalism.
    • Maintain a tidy and brand-aligned reception area.
    • Coordinate visitor interactions with World of Yamaha staff.
    • Receive courier deliveries and notify relevant departments.

    Switchboard & Call Handling:

    • Answer and direct calls efficiently.
    • Identify caller needs and transfer calls appropriately.
    • Take and deliver accurate messages promptly.
    • Make outgoing calls as requested by management.
    • Maintain and update contact lists.
    • Monitor and report telephone line issues.

    Theatre Management & Guest Facilitation:

    • Schedule and coordinate theatre bookings.
    • Assist guests with theatre viewings and provide information.
    • Ensure theatre facilities are well-maintained.
    • Work with the internal team to manage theatre logistics.

    General Administration & Support:

    • Update and rotate reception display materials.
    • Inform frontline staff of guest arrivals.
    • Report any faulty equipment in reception and theatre areas.

    Requirements

    • Education: Grade 12 or equivalent
    • Certifications (Preferred):Microsoft, Basic Computer skills .

    Technical Skills

    • Experience with Windows operating systems.
    • Familiarity with Office 365,

    Soft Skills

    • Basic administrative or customer service training is advantageous but not required.
    • Must be customer-oriented, well-groomed, and able to handle high-pressure situations with professionalism.
    • Must have a good understanding of the importance of a strong frontline image and act as a brand ambassador for Tuning For (Pty) Ltd.
    • Excellent communication and customer service abilities.
    • Ability to work independently and within a team.
    • Good documentation and organizational skills.
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