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  • Virtual Customer Service Representative - Cape Town - beBee Professionals

    beBee Professionals
    beBee Professionals Cape Town

    1 month ago

    Default job background
    Freelance Customer Service / Support
    Description

    Virtual Customer Service Representative

    We are seeking a highly skilled Virtual Customer Service Representative to join our team in Cape Town.

    The successful candidate will provide exceptional customer service, respond to inquiries, and resolve customer complaints with professionalism and poise.

    Key Responsibilities:

    • Provide excellent customer service via phone, email, or chat
    • Respond to customer inquiries in a timely and efficient manner
    • Resolve customer complaints in a professional and courteous manner

    Requirements:

    • Proven experience in customer service
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Proficiency in Microsoft Office
    • Ability to work in a fast-paced environment
    • Ability to multitask and prioritize tasks
    • Excellent problem-solving skills

    What We Offer:

    • A competitive salary of R 200,000 - R 250,000 per annum
    • Ongoing training and development opportunities
    • A dynamic and supportive work environment

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