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    • Business office manager - George - Frontier Management, LLC

    Frontier Management, LLC
    Frontier Management, LLC George

    1 month ago

    Default job background
    Description

    Business Office Manager

    The Meadows at Escalante community in St. George, UT is seeking an outstanding Business Office Manager to join our team. A proven track record as a leader in similar settings is essential for this role.

    This position qualifies for a Performance Based Bonus Program. Details can be found below.

    The Business Office Manager assists the Executive Director in ensuring all functional areas required to operate the community are covered at all times. The primary duty of the Business Office Manager consists of managing and overseeing the accounting and general bookkeeping of the facility. The Business Office Manager may be required to work additional hours at the Executive Director's request.

    Key Responsibilities:

    • Professionally greet visitors and direct inquiries in a positive, service-oriented manner.

    • Respond to phone calls and accept appropriate information or messages. Provide backup support to the receptionist as needed.

    • Foster positive relationships with residents, their families, staff, and guests.

    • Conduct marketing tours and arrange marketing meals as necessary.

    • Participate in the recruitment, interviewing, and evaluation of receptionist staff. Provide general direction to these employees to ensure staff hours, quality services, and customer satisfaction are met at all times.

    • Assist the Executive Director and key department leaders with pre-employment screening of new hires.

    • Receive and distribute mail to the appropriate personnel and residents.

    • Regularly update staff bulletin boards, resident bulletin boards, and other related communication areas.

    • Process monthly rental payments and update the accounts receivable system as necessary.

    • Update the accounts receivable system daily with all census changes, including move-ins, move-outs, transfers, and level of care changes.

    • Collections past due rents in a timely manner, including working with Medicaid case managers, residents, family members, and/or responsible parties.

    • Maintain accurate records of resident, employee, and business files.

    • Prepare semi-monthly payroll reports for staff. Submit hours to the Payroll Department for processing.

    • Enter new employee information, wage changes, address changes, and employee termination details into the intranet website.

    • Communicate regularly with the Staff Accounting department to ensure the smooth operation of A/P, A/R, and payroll processes. Resolve any issues in a timely manner.

    • Perform other duties as assigned.

    Requirements:

    • Demonstrate excellent written and verbal communication skills.

    • Basic clerical skills are required, including typing, filing, light bookkeeping, computer proficiency, and ability to work in an environment with multiple interruptions.

    • Possess conflict resolution skills. Ability to resolve disputes effectively and positively.

    • Pleasant nature and willingness to work with the elderly.

    • Able to function as a team member.

    • Excellent interpersonal skills with all levels of staff, residents, families, and the public.

    We offer a competitive salary and a work environment that encourages initiative and fosters respect. Our benefits package includes medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. For more information about Frontier Management, please visit our site at www.frontiermgmt.com.

    Equal Opportunity Employer/ Drug-Free Workplace

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