Sales Coordinator - Johannesburg, South Africa - Dream Hotels and Resorts
Description
Your primary function would be dual, a ) to provide support to our Sales Managers in the continuous development of existing and prospective_ _Dream Vacations Club _
_(DVC)__ clients, and b) to sign up new deals, perform upgrades, and schedule appointments.
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DUTIES:
- Represent Dream Hotels & Resorts (DHR) in a positive and professional manner.
- Collaborate with all personnel and external contacts to satisfy clients and meet company objectives.
- Identify and assist in the creation and implementation of departmental improvement solutions.
- Arrive on time, support the Sales Team, and schedule
- At all times hold a positive, friendly and obliging attitude, whilst ensuring a professional telephone etiquette
- Maintain a clean and organized work environment.
- Ad hoc duties assigned by your manager.
Administrative duties:
- Keep accurate sales targets, data collection, & reports for Business Managers (weekly and monthly).
- Manage Contract Administration Requests such as additions, deletions, and amendments to upgrades and new sales.
- Conduct ongoing customer needs, analysis of customer requirements through firstparty resources to identify the best product for the client
- Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items.
- Conduct regular customer review calls in accordance with the customer review procedure and follow up as needed.
- Assist with customer escalation in accordance with the escalation procedure.
- To hit the target, make routine followup calls in accordance with the renewal procedure. Renewal Sales Objectives
- Following up's with clients daily and weekly for appointments set to our sales team
- Perform ongoing and timely reporting functions such as quotes, bookings, and upgrades.
- Contribute to the completion of sales pipelines.
Requirements:
- Min of yrs exp in Supporting a Sales Team
- Matric
- Tertiary qualification would count in your favour
- Ideally you would stay within a radius of 20 km from Bryanston city centre_
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