Internal Sales Consultant - Pretoria, South Africa - Humanatics (Pty) Ltd
Description
Roles and responsibilities would include, but not to be treated as an exhaustive list:- Processing of quotations and orders received from customers
- Preparation of quotations (within an efficient turnaround time) and processing of order confirmations
- Partake in daily production/installation meetings and ensure the correct and accurate feedback can be provided to customers and on the status of open orders
- Weekly feedback is provided to all customers on the progress of orders
- Ensure storeroom/storekeeper dispatches goods correctly
- Obtain and processing of purchase orders from customers
- Ensure all relevant documentation from the initial enquiry to the completion of the order is captured correctly and saved in the relevant folder
- Secure key accounts and keep relations going with customers
- Provide technical support to customers, when required however certain technical details to be verified and consulted with management
- Track all orders from date of receipt until completed and ready for dispatch to customers on a weekly basis to ensure correct and accurate feedback is provided timeously to customers
- Continuously keep key accounts up to date at all times with the progress of orders and current accurate updates received from management and the technical team
Requirements:
- Matric qualification is essential
- Sales administration experience in a manufacturing, industrial, motor industry of 3+ years is a nonnegotiable
- MUST have effective communication skills
- MUST be able to work with a team
- MUST be able to deal with customers in a professional manner
- Must have prior experience in quotations and purchase orders
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