Sr RFI Developer - Bloemfontein, South Africa - IQVIA

Description

SENIOR RFI DEVELOPER JOB DESCRIPTION

IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Request for Information Department

The Global Business Operations (GBO) Request for Information (RFI) Department play a pivotal role in providing information on IQVIA's capabilities and services across the globe focused on three main tenets of providing accurate information that is reproducible and provides a competitive advantage for IQVIA.

The RFI Department are experts in collating data from across the whole of the IQVIA Human Data Sciences infrastructure to answer stakeholder questions in a wide range of formats.

The RFI Department are experts in translating stakeholder questions and developing customer facing responses from simple questionnaires and eSourcing tool responses through to creating white papers and preferred provider responses to showcase the global capabilities of IQVIA.

PURPOSE

Manage comprehensive, timely and accurate responses to stakeholders' requests for information to support global sales teams and other internal customers.

RESPONSIBILITIES

·Research, organize and write corporate capabilities and experience documents for proposals, sales initiatives and customer questionnaires

·Lead teams of subject matter experts from multiple disciplines and coordinate their inputs to prepare formal replies to customers' global outsourcing and preferred provider request for information (RFIs)

·Perform quality control edits on all documents and work products.

·Identify, test, and implement process enhancement initiatives for RFI information storage and retrieval systems.

·May serve as the principal responder to internal and external requests for information

·Contribute to improvement initiatives for RFI information storage and retrieval systems

·Maintain currency in applicable company management and research databases

·Perform company, industry, and competitor research as required

·Participate in the development and maintenance of department information sources, templates, and related materials

·Perform other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

·Extensive knowledge of CRO, Pharmaceutical or related industry

·Subject Matter Expertise of core IQVIA business line to enable leadership of focused responses within the area of expertise

·Advanced knowledge of Microsoft Excel, PowerPoint and Word

·Advanced writing and editing abilities

·Excellent communication and organizational skills

·Ability to establish and maintain effective working relationships with coworkers, managers and stakeholders

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Degree in Life Science, Business Management, Finance, IT or related field

Subject Matter Expertise in core IQVIA business line

At least 5 year work experience in Proposal and/or Contract Management, Marketing, Finance, IT, Business Management / Development or an equivalent combination of education, training and experience

At least an additional 5 operational work experience / Subject Matter Expertise of core IQVIA business line or equivalent business / competitor expertise.

PHYSICAL REQUIREMENTS

Extensive use of telephone and face-to-face communication requiring accurate perception of speech

Extensive use of keyboard requiring repetitive motion of fingers

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at